What are your policies regarding inclement weather?
Our transfers proceed in all weather conditions. We are committed to getting you to your destination safely and on time.
Do you offer services for sightseeing tours or special excursions?
Yes, we offer sightseeing tours and special excursions. You can view example itineraries in our “Tours” section, or you can personalize your own tour to any destination.
Do you charge for waiting time if I am late for my departure?
Yes, waiting time is charged at $2 per minute, starting after a 10-minute grace period.
Are your limousines wheelchair accessible?
Unfortunately, our limousines are not fully wheelchair accessible. However, we can accommodate folded wheelchairs in our vehicles.
What happens if my event runs longer than expected?
If your event or transfer runs longer than expected, waiting time will be charged at $2 per minute after a 10-minute grace period.
Do you offer child car seats, and are they mandatory?
Child seats are mandatory for all children up to the age of 7. We provide child seats upon request, which may incur an additional charge.
Is a deposit required to secure my booking?
Yes, a deposit is required to secure your booking. The specific amount will be communicated during the booking process.
What payment methods do you accept?
We accept all major credit cards and cash payments. All bookings must be secured with a credit card.
How can I contact my chauffeur on the day of the service?
If you need to contact your chauffeur, our team will provide you with their contact information on the day of service.
Are pets allowed in the limousines?
If you wish to bring a pet along on your transfer, please contact our office as this service is not frequently offered.
