RRS Hire Cars and Tours Pty Ltd t/as Marquee Limousines (Marquee Limousines) and its associated Operators and Licensees are not common carriers and may refuse to carry any person(s) without giving reason. Marquee Limousines and each Operator and Licensee is responsible for services provided by it and has no liability for any other services.
It is the hirer’s responsibility to read the FULL TERMS & CONDITIONS closely as confirming a booking confirms you accept and are bound by the TERMS & CONDITIONS.
Subject to the terms, Marquee Limousines, its Operators and Licensees, have no responsibility for costs or losses including missed flights or travel connections, resulting from diversion, substitution, alterations, cancellations, delays or booking errors. It is the hirer’s responsibility to advise of any changes as full costs may be incurred.
Passengers must comply with all laws and regulations in the state they are travelling and with the instructions of Marquee Limousines its Operators and Licensees.
Except as otherwise provided by these terms, and to the extent permitted by law: (a) Marquee Limousines, its Operators and Licensees, are not liable for death of or injury to any person, for loss or damage to luggage or goods, for delays, or for consequential or other loss of any kind, arising directly or indirectly from negligence or omission or some other cause in connection with provision or non-provision of any services and (b) Is not liable for inaccuracy in any information concerning transport services or its prices.
Any changes/amendments to your booking after confirmation can only be accepted subject to availability. Marquee Limousines, its Operators and Licensees, reserves the right to charge an amendment fee in respect of any change to your booking, in addition to any other applicable charges in relation to the amendment.
Food & beverages, excluding bottled water, are not to be consumed in the vehicle.
Credit card surcharges may apply at the discretion of the local Customer Service Centre at which the service has taken place.
If the transport or service is purchased with a credit card, purchaser agrees to make payment in full when billed or in extended payments in accordance with the standard policy of the issuer of the credit card.
Our chauffeurs will at all times drive at safe and sensible speeds and in accordance with legal speed limits, traffic and current road conditions and furthermore the driver reserves the right to deny access to a venue they feel may put the passengers and vehicle in an unsafe situation.
Our chauffeurs will at all times drive at safe and sensible speeds and in accordance with legal speed limits, traffic and current road conditions and furthermore the driver reserves the right to deny access to a venue they feel may put the passengers and vehicle in an unsafe situation.
The hirer is responsible for any charges levied by Marquee Limousines, its Operators or Licensees, in respect of extra time in the event that changes are made to the original booking either by the booker or passenger. This includes any extra charges levied where you choose to extend the duration of your booking and/or add additional stops to the original booking.
In the event of extra charges or extensions (refer above) the passenger is to immediately pay the extra charge to the chauffeur either prior to or upon completion of transfer. Additional charges can be charged back to your Marquee Limousines account or your credit card if this was used to secure the booking originally.
Marquee Limousines its Operators and Licensees are insured for passenger travel. This insurance is for public liability and NOT travel insurance. Although every effort will be made to ensure the safe keeping of personal property, we do not accept liability for loss or damage of personal items. Please check that you have sufficient coverage for any personal property that is brought onto our vehicles.
Marquee Limousines its Operators and Licensees will not assume liability for any lost or misplaced personal property. In the event the customer leaves personal items in the vehicle Marquee Limousines its Operators and Licensees shall try to deliver any items back to the Customer at their expense or the item/s may be collected from our Customer Service Centre.
Our sedan’s maximum luggage limitations are two (2) normal sized suitcases (check in size for a plane) plus two (2) piece of hand luggage/soft luggage (carry-on for a plane) or one (1) large suitcase plus one (1) set of Golf Clubs and one (1) soft luggage. Customers should consider booking a larger vehicle such as a People Mover with trailer if they have more luggage than a sedan can accommodate. Additional luggage transfer will incur further cost to the client, price on application at the time of booking. No suitcases will be transported inside the passenger area of the vehicle due to transport regulations & safety concerns.
Additional charges will apply for all extra pickup/set downs required en-route unless already quoted.
Please be assured that Marquee Limousines, its Operators and Licensees, will take every reasonable safeguard to achieve an on time service, however in the unlikely event of our chauffeurs being late due to circumstances howsoever caused, no liability will be accepted by Marquee Limousines its Operators and Licensees.
Pets are not permitted in the vehicles, with the exception of “guide or hearing dogs’’ and a blanket/mat must be provided by the passenger travelling.
Prices are current at the time of quotation and subject to availability at the time of booking. All quoted prices include GST. Marquee Limousines, its Operators & Licensees, reserves the right to pass on, without notice, any increases that may occur in any applicable airport charges, road & bridge tolls, entry fees or parking charges. Airport delays on location waiting: in regard to airport pickups, Marquee Limousines its Operators and Licensees will monitor all aircraft movements. If passengers are delayed after arriving at the terminal, additional fees may apply for each additional 5 minutes or part thereof.
See the Waiting Time section of the Terms & Conditions.
Under New Zealand laws, it is compulsory that all passengers wear seat belts where fitted at all times when the vehicle is in motion.
Smoking is not permitted by state law in any Marquee Limousines vehicle. Charges will apply, at the discretion of the chauffeur or Marquee Limousines, if any passenger is found to be smoking in any Marquee Limousines, or Marquee Limousines service-providers’ vehicle.
Either full payment or a deposit is required for Special Occasions such as, but not limited to, Weddings, School Formals, Sporting Events and Concerts. If a deposit has been made, full payment is required either prior to or at the conclusion of the event. Surcharges may apply to such events.
Credit card details are required to secure all bookings.
Marquee Limousines, its Operators and Licensees, reserve the right to use the services of other approved hire car/limousine/bus service providers as required. These operators have been pre-qualified by Marquee Limousines and deemed to be of a sufficient quality to provide services on Marquee Limousines’ behalf. These providers, for the duration of the booking, remain under the supervision of Marquee Limousines, its Operators and Licensees, at all times.
Bookings cancelled before the required cancellation notice period will receive a full refund of any prepaid hire charges. Cancellations made after the cancellation deadline may not be eligible for a refund, unless otherwise required by law. Any applicable cancellation timeframes are outlined at the time of booking.
If we are unable to provide the booked vehicle or service due to our fault (including failure to attend, vehicle breakdown without a suitable replacement, or other circumstances preventing the hire from proceeding), you will be entitled to a full refund of any prepaid amounts.
If a trip is significantly affected due to circumstances within our control, we may, at our discretion, provide a full or partial refund, credit, or alternative vehicle/service, depending on the nature of the issue.
Refunds will be processed back to the original payment method within a reasonable timeframe after approval.
| Vehicle Type | Per Minute Rate | 5-Minute Rate | Hourly Rate |
|---|---|---|---|
| Executive Sedan | $2.00 | $10.00 | $120.00 |
| Premium Sedan | $2.00 | $10.00 | $120.00 |
| Premium SUV | $2.00 | $10.00 | $120.00 |
| Luxury People Mover (6-7 seats) | $2.00 | $10.00 | $120.00 |
| Luxury Minibus (8 – 14 seats) | $4.00 | $20.00 | $240.00 |
| 15 – 24 Seat Bus | $4.00 | $20.00 | $240.00 |
| Large Coaches | $4.00 | $20.00 | $240.00 |
At Marquee Limousines, our luxury limo hire service is Instrumental to our clients across Australia and New Zealand. With an experienced team of professional drivers and services tailored to your needs.
